Policy and Etiquette
Sunday and Monday: closed
Tuesday – Thursday: 9am – 8pm
Friday: 9am – 6pm
Saturday: 9am – 3pm
Please give us at lease a 24-hour notice if you are unable to keep any appointment. We understand things come up, so PLEASE! Call us or leave a voice message as soon as you know you can’t make your appointment. We will be more than happy to reschedule a new time for you.
Spa Packages: Require a 20%, non-refundable deposit at the time of booking to reserve the appointment’s. A 28-hour advance notice is required for any spa packages changes. Insufficient notice to cancel or reschedule reservations are subject to charges up to full service value. No show reservations will be assessed a charge at full value of services.
Etiquette: We ask that you please arrive 15 minutes early for all spa packages.
Tardiness will alter the available time for your services.
To be considerate to all clients: NO children if they don’t have an appointment.
Silence your cell phone and use soft voices in our spa area.
Thank you for being understanding and considerate to others receiving services.
Gratuities are accepted and much appreciated.
Prices subject to change without notice. No refunds on services or products.
Gratuities are not included in services.
Gift cards are NOT REFUNDABLE.
Gift cards must be present to use.
Gift cards are for services (except hair) and any products.
Methods of payment: Visa, MasterCard or cash.
Not responsible for any lost, left or stolen items.
We reserve the right to refuse service to anyone.
Gift Cards from Spa on the Avenue make the perfect gift, for all occasions!
Gift cards are not refundable and cannot be replaced if lost, stolen or damaged. Gift cards must be presented at time of service.
We look forward to seeing you! Call (740) 522-4SPA (4772) to make an appointment!